Cleanliness, staff was cooperative, and knows English as well. Breakfast has lot of vegetarians options too. You can request Staff for the prepared lunch boxes , when you missed the breakfast due to early morning sightseeing visit. Overall, it was a good experience !!
Verma
mei 2025
Fine Holiday Inn Express hotel located in the city center! The staff was friendly, the breakfast was nice and the bed was very comfortable. The room included an iron and an ironing board, which was really handy!
Kristine
augustus 2024
Price, cleanness, breakfast and staff. The service was good, some of staff were very very helpful, my wife get sick receptionist ALINA help us calling doctor, and she stand with us for more than half an hour translating, and every time and then she was checking if everything is ok, I really appreciate that.
A
oktober 2023
The location was ok, close enough to the city center, but we've been using taxi to move around anyway, so it really didn't matter much. The mountain view from the windows was great though. The bed was comfy, the room clean, every day we got a fresh bottle of water, pretty handy to take with you on a walk. Overall, everything you'd expect from a 3-star chain hotel was there.
Anislayer
juli 2023
The room was very comfortable, the bed was just perfect. Brilliant cleanliness, special commendations to the very nice cleaning staff. The hotel bar was very cozy and I especially liked the nosy, international atmosphere, while I was working from my comfortable armchair.
Tamas
oktober 2023
The Location is fine , and the breakfast is mazing , suited for all ethnic peoples like Asians , Westerns etc
Ravichandran
april 2023
Design of the hotel is pleasant, clearly for business travelers but it also works well for us. Very comfortable, just missing a few things like hand bidet and fridge in the room. Helpful staff, most of them speak English well and conduct professionally, and will do all they can to assist - for this I'd like to point out several occasions I was helped by a Assanali at the reception. Almaty is a pleasant city to walk, and with a metro station not far from the hotel, it is quite convenient to get to quite a few places for food, shopping or sightseeing. Lastly, breakfast is good - you're not spoilt for choice, but have enough options to cover cold/warm starters, mains, salads, cereals etc. I especially like the baursak (a kind of bread) served here.
Vlm5
december 2022
The location was very convenient since it is near a mall, which is just 5-10mins away. It is also near some of the tourist spots. Overall, it is great starting point to your itinerary.
Jorrel
december 2024
Clean and comfortable rooms. Clear instructions on all devices.
Sultan
mei 2024
The hotel located in the centre was confortable and very clean. Breakfast was good enough but not so rich. Staff was helpful and friendly, however we spent 5 night in the hotel. We came early to the hotel first day due to our flight schedule. We wanted to have a breakfast but the staff in the reception (I did not like her facial expression and sullen) did not allow us to have a breakfast. She said we did not have right for breakfast today. I said we would stay 5 days in your hotel and at the Last day we would leave the hotel early without having breakfast due to early flight schedule. I said " can we please have a breakfast instead of the the Last day we will not get it". She said again, NO, No, NO.. THIS is not helpful and hospotality. This situation really bothered us. Anyway apart from this state, others was good.
Mustafa
november 2022
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